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General information and mandatory information


Data protection

We are very pleased about your interest in our company. Data protection has a particularly high priority for the management of RSH Polymere GmbH. It is generally possible to use the RSH Polymere GmbH website without providing any personal data. However, if a data subject wishes to use our company's special services via our website, processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to RSH Polymere GmbH. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed about the rights to which they are entitled using this data protection declaration.

As the controller, RSH Polymere GmbH has implemented numerous technical and organizational measures to ensure the most complete protection possible for the personal data processed via this website. However, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Contact details of the person responsible for processing in accordance with Article 4 Paragraph 7 GDPR and the company data protection officer in accordance with Article 37 Paragraph 1 GDPR


The person responsible within the meaning of the General Data Protection Regulation is:


Street: Großmoorring 16-18

Street: 21079 Hamburg

Tel.: +49 (0)40 767 393-0



The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).


Information about the data protection officer:

Until 31.12.2023:

Name: Andreas Kortmann

Company: netCo.privacy GmbH

Street: Reimerstwiete 11

Postal code/city: 20457 Hamburg

Tel.: +49 (0)40 540 9090 - 0


As of date 01.01.2024:

Name: Melina Schmidt


Street: Großmoorring 16-18

Postal code/city: 21079 Hamburg

Tel.: +49 (0)40-767393-29


2. Collection of general access information


Every time our website is accessed, server log file information that your browser transmits to us is automatically recorded. These are:

  1. Browser type and browser version

  2. operating system used

  3. the website from which you visit us (referrer URL)

  4. Host name of the accessing computer

  5. Time of server request

  6. IP address


We would like to point out that this data cannot be assigned to a specific person. This data will not be merged with other data sources. The basis for data processing is Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.


We use this technical access information exclusively for the following purposes:

  1. In order to improve the attractiveness and usability of our websites,

  2. In order to identify technical problems on our website at an early stage.

  3. to deliver the content of our website correctly,

  4. and to provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack.


This anonymously collected data and information is therefore evaluated by RSH Polymere GmbH both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files is stored separately from all personal data provided by a data subject. 



3. Collection and sharing of personal data


We only use your personal data for the purposes stated on this data protection information page. It is generally possible to use our website without providing any personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis. This data will not be passed on to third parties without your express consent.


The following input masks exist on our website for collecting personal data:

3.1 Contact fields on our website

3.1.1 Contacting us via email or contact form

On our site we offer you the opportunity to contact us by email and/or using a contact form.

If you contact us by email or via a contact form, the personal data you provide will be saved automatically.

Any personal data you provide to us on a voluntary basis will be stored for the purposes of processing your request or contacting the person concerned. This personal data will not be passed on to third parties.



4. What are cookies used for?


Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offerings more user-friendly, effective and secure. 

We currently only use “session cookies.” Such cookies are deleted automatically at the end of your browser session. 

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. Deactivating cookies may result in limited functionality of our website.


The setting of cookies that are necessary to carry out electronic communication processes or to provide certain functions you require (e.g. shopping cart) is based on Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in storing cookies to ensure that our services are technically error-free and seamless. If other cookies are set (e.g. for analysis functions), they will be treated separately in this data protection declaration.

5. Application and use of tracking, analysis tools and social plugins


We do not use any tracking, analysis tools or social plugins!

6. Deletion, blocking and duration of storage of personal data

We process and store your personal data only for the period necessary to achieve the respective storage purpose or as required by the various retention periods provided by law.

Once a storage purpose no longer applies or after the retention period provided for by law has expired, the personal data will be routinely blocked or deleted for further processing in accordance with legal regulations.



7. Data protection rights of the data subject


If you have any questions about your personal data, you can contact us in writing at any time. You have the following rights under the GDPR:


7.1 The right to information (subsection Art. 15 GDPR)

You have the right at any time to receive information about which categories and information about your personal data we process for what purpose and for how long and according to what criteria this data is stored and whether automated decision-making, including profiling, is used in this context. You also have the right to know which recipients or categories of recipients your data have been disclosed or will be disclosed; especially for recipients in third countries or international organizations. In this case, you also have the right to be informed about appropriate guarantees in connection with the transmission of your personal data.

In addition to the right to complain to the supervisory authority and the right to information about the origin of your data, you have the right to deletion, correction and the right to restrict or object to the processing of your personal data. 


In all of the above cases, you have the right to request a free copy of your personal data processed by us from the data processor. For any additional copies that you request or that go beyond the data subject's right to information, we are entitled to charge a reasonable administration fee.


7.2 The right to rectification (Article 16 GDPR)

You have the right to request the immediate correction of your incorrect personal data and, taking into account the purposes of the processing, to request the completion of incomplete personal data, including by means of a supplementary statement.

If you would like to exercise the right to rectification, you can contact our data protection officer or the person responsible for processing at any time.


7.3 The right to deletion (Article 17 GDPR)

You have the right to request the immediate deletion of your data (“right to be forgotten”), especially if storage of the data is no longer necessary, you revoke your consent to data processing, your data has been processed unlawfully or collected unlawfully and a There is a legal obligation to delete under EU or national law.

However, the right to be forgotten does not apply if there is an overriding right to freedom of expression or freedom of information, if data storage is necessary to fulfill a legal obligation (e.g. retention obligations), if archiving purposes conflict with deletion or if storage is used to assert Exercising or defending legal claims.


7.4 The right to restriction (Article 18 GDPR)

You have the right to request that the data controller restrict the processing of your data if you dispute the accuracy of the data, if the processing is unlawful, if you refuse the deletion of your personal data and instead request restriction of processing if the necessity for the purpose of the processing no longer applies or you have objected to the processing in accordance with Article 21 paragraph 1, as long as it is not yet clear whether our legitimate reasons outweigh yours.


7.5 The right to data portability (Article 20 GDPR)

You have the right to portability of your personal data, which you have provided to our company in the form of a common format, so that you can have your personal data forwarded to another person responsible without hindrance, provided, for example, that you have given your consent and the processing is carried out using an automated method procedure takes place.


7.6 The right to object (Art. 21 GDPR)

You have the right to object at any time to the collection, processing or use of your personal data for the purposes of direct advertising or market and opinion research as well as general business data processing, unless we can demonstrate compelling legitimate reasons for the processing that are worthy of protection Interests, rights and freedoms prevail.

Furthermore, you cannot exercise your right to object if a legal regulation requires the collection, processing or use of the data or requires the collection, processing or use.


7.7 Right to complain to the data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG)

You are given the right to complain to the relevant supervisory authority if you believe that there has been a breach in the processing of your personal data.


7.8 Right to revoke data protection consent (Art. 7 Para. 3 GDPR)

You can revoke your consent to the processing of your personal data at any time and without giving reasons. This also applies to the revocation of declarations of consent that were given to us before the EU General Data Protection Regulation came into force.



8. Legal basis for processing


When processing personal data for which we obtain the consent of the person concerned, Article 6 Paragraph 1, Sentence 1 a) of the General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary to fulfill a contract to which the data subject is a party, Art. 6 Para. 1, Sentence 1 b) (GDPR) serves as the legal basis.  This regulation also includes processing operations that are necessary to carry out pre-contractual measures. 

If the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Para. 1, Sentence 1 c) (GDPR) serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 Para. 1 Sentence 1 f) (GDPR) serves as the legal basis for the processing. The legitimate interest of our company lies in carrying out our business activities as well as in analyzing, optimizing and maintaining the security of our online offering.



9. Transfer of data to third parties

We generally do not sell or rent user data. A transfer to third parties beyond the scope described in this data protection declaration only takes place if this is necessary to process the respective requested service.

We only transmit data if there is a legal obligation to do so. This is the case if government institutions (e.g. law enforcement authorities) request information in writing or if a court order has been issued.

10. Legal or contractual regulations regarding the provision of personal data and possible consequences of non-provision

We hereby point out that the provision of personal data is required by law in certain cases (e.g. tax regulations) or can result from contractual provisions (e.g. information about the contractual partner). For example, in order to conclude a contract, it may be necessary for the data subject/contractual partner to provide their personal data so that their request (e.g. order) can be processed by us. An obligation to provide personal data arises primarily when concluding contracts. If no personal data is provided in this case, the contract with the data subject cannot be concluded. Before the data subject provides personal data, the data subject can contact our data protection officer or the person responsible for processing. The data protection officer or the person responsible for processing then explains to the data subject whether the provision of the required personal data is required by law or contract or is necessary for the conclusion of the contract and whether the concerns of the data subject result in an obligation to provide the personal data or what consequences non-provision of the requested data has for the person concerned.

11.    Existence of automated decision making


As a responsible company, we do not use automatic decision-making or profiling in our business relationships.

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